Please explain what happens to chocolate in the freezer. It is difficult to keep it's colour and gloss. What is the white coating that appears? Thank you.

Frozen chocolate that has turned white is still edible and still perfectly delicious! It only changes colour because the cocoa butter is rising to the surface and has separated. This is caused by a rapid change in temperature. If you are going to put chocolate in the freezer, place them first in the refrigerator for 24 hours to prevent shocking the chocolate. If it is a cake bought as frozen this should not happen and can be returned. if your frozen food needs returning the perhaps our frozen foods links page will help you find the contact details. I hope this helps.

• Click here for more info on freezing, storing and defrosting your frozen food.
• Click here to see behind the scenes of frozen food and to see the process of freezing food for frozen.

Thank you for your frozen food question. Click here to see where your frozen food comes from.

The New Ice Age Team