My freezer is icing up. Should I de-frost it? How do I do that as I have lots of food in it?

Thank you for your question! A good way to know that it is time to defrost is when you see around 1/2 inch thickness of ice around the inside of the freezer. To defrost just follow this simples steps and your frozen food will last longer:   
•    Wrap frozen items in newspaper and place in a box in a cold area.
•    Unplug freezer and wedge open door.
•    Remove freezer drawers.
•    Place towels or any type of absorbent material at the bottom and in front of the freezer to mop up the water as the ice thaws.
•    Do not use any sharp implements to remove the ice build up from the freezer, as this will damage the appliance.
•    Once all the ice has thawed, clean the freezer and drawers with warm water.
•    Wipe the freezer dry and replace the drawers.
•    Plug freezer back into the mains and make sure the thermostat is set correctly.
•    Re-pack the freezer.

Don't over pack! Make sure your freezer is not over packed with food or ice, as this will prevent the freezer from maintaining a low temperature. I hope this helps. Click here for more information on defrosting your freezer.

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The New Ice Age Team